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How Bunta Automates Your Phone Line
What happens when a customer calls.
This section follows what happens on a real call, from the moment it rings to the moment the customer knows what happens next.
Start Free TrialNever miss another call
- Picks up instantly, 24/7
- Returning callers skip the intro — history's already loaded
- New callers get the same care your best receptionist gives
LIVE INCOMING
Marcus Chen
(619)-234-9876
Returning·2 past jobs
Your best call handler, every time
- Identifies the job type immediately
- Gathers the details your team actually needs
- Caller never repeats themselves
Marcus Chen(619)-234-9876
Connected
CallerMarcus ChenIntentFurnace issueServiceHVAC Repair
AssistantHandling
00:00
Right person, first try
- Routes by urgency and job type
- Skips whoever's unavailable
- Hands off full context
Marcus Chen(619)-234-9876
CallerMarcus ChenIntentFurnace not turning on
Jobs land on the calendar
- Books the slot on the spot
- Syncs to your team’s real availability
- Captures every detail
Mon
Tue
Wed
Thu
Fri
9 AM
10 AM
11 AM
12 PM
1 PM
Tony B.Boiler9–10:30
Lisa M.AC Tune-Up10–11:30
Kevin P.Duct Clean11–12:30
Marcus C.Furnace10–12
Rita S.Heat Pump11:30–1
Everyone’s in the loop
- Customer gets instant SMS confirmation
- Your team sees it on the calendar
- Zero follow-up calls needed
Customer confirmed
Sent
“”
via SMS
Team notified
Confirmed
Furnace RepairFriday 2:00 PM • Marcus Chen
James R.• AC Specialist
Explore Industries
One voice agent, trained for your business — so every call ends in a booked job.
Explore Industries
One voice agent, trained for your business — so every call ends in a booked job.
Go Live in 3 Steps
No demos. No setup calls. Just connect your business and you're live.
Document Upload
Share your website or upload files so Bunta learns your business.
Paste your URL here...
Add Link
Finding your locations...
Drag files here or click to browse
PDF, DOC, images, spreadsheets
PricingServicesPoliciesFAQs
Agent Configuration
Call Routing
Emergency leak
Escalate > call owner + SMSAC repair
Book next slot + 30m bufferPrice question
Collect details, no quote on callFree estimate
Book consult + send quote formVoice & Phone Setup
Professional Voice
James selected
Forward Existing Number
Keep your current business line and route unanswered calls to Bunta.
Dedicated AI Number
Provision a new local or toll-free number for campaigns and overflow routing.
7
Jobs Booked
23
Calls Handled
Live Activity
Live
Incoming call answeredCall
Marcus Chen — furnace diagnostic booked Fri 2 PM
12m ago
Job booked automaticallyBooked
AC tune-up for Lisa Park — Mon 10 AM
1h ago
Spam call blockedBlocked
Robocall (800) 555-0199 — 3rd attempt
2h ago
Quote sent via SMSQuote
Rita Vasquez — heat pump $4,200
3h ago
Team Members
JR
James R.
Lead Tech
MT
Mike T.
AC Specialist
SL
Sara L.
Heat Pumps
April 2026
Su
Mo
Tu
We
Th
Fr
Sa
1
2
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Dashboard
• Every call, booking, and follow-up in one view • Organized automatically — nothing slips through • Your agent surfaces insights as they happen
Your calls, your tools — all connected.
Toggle your routing rules and connect the tools you use.
Pricing
Simple plans that scale with you
Start with what you need. Upgrade when you're ready.
Basic
$XXX.XX/mo
Everything you need to never miss a call again.
- Answers every incoming call
- Books and updates appointments
- Transfers urgent calls instantly
- Learns your business information
- Sends confirmations automatically
- Supports multiple team members
Most Popular
Pro
$XXX.XX/mo
Advanced intelligence for growing teams.
- Everything in Basic, plus
- Remembers returning callers
- Logs every call with transcripts
- Syncs with your CRM
- Tracks business performance
- Adapts call behaviour to your workflow
FAQ
Have more questions?
Everything you need to know about Bunta. Can't find what you're looking for? Reach out to our team.
Yes, keep your number. Just set up call forwarding so unanswered calls go to Bunta. You can also get a dedicated AI number if you want a separate line for overflow. Either way, setup takes minutes.
You define the rules. Emergency calls get escalated immediately — Bunta can call the owner, text your on-call tech, or route the caller directly. Routine requests like quotes or booking get handled on the spot without bothering anyone.
Most businesses are live in under 15 minutes. Paste your website link and Bunta learns your services, pricing, and policies on its own. From there you just set your call routing rules and connect your calendar — no technical skills needed.
Yes. Bunta integrates with your calendar and the tools you already use. Booked jobs, reschedules, and cancellations sync automatically — and the booking rules you set apply every time.
Most AI phone services stop at answering calls and booking appointments. Bunta actually learns your business from the documents and info you provide — no demo calls, no waiting on someone else to set it up. Nobody knows your business better than you, so you configure it yourself in minutes.
A part-time receptionist costs $1,500–$2,500/month, works limited hours, and can only handle one call at a time. Add overtime pay for after-hours and weekends and the costs climb fast. Bunta runs 24/7, handles multiple calls simultaneously, and starts at a fraction of the cost — with no training, no sick days, and no turnover.